“Absolutely beautiful property — spotlessly clean, stunning views and the team was incredibly responsive. We didn't want to leave!”
Sarah
Conwy, North Wales · March 2026
Verified guest review
About
A modern short-let team, built for hands-off owners.
NorthStone Stays is a short-let management team serving North Wales, Liverpool, Manchester and Chester. We list, run and report on your property across the major booking channels — so you can hand over the operational workload with confidence.
Talk to our team
Public liability insured
GDPR-aligned data handling
Compliance coordinated
Transparent owner reporting
How we work
Premium standards. Transparent operations. Local people.
We built NorthStone Stays because most owners we spoke to wanted the same thing: strong, reliable income from their property without becoming a part-time operations manager. The honest answer is that short-stay performance now depends on three things — exposure across multiple booking channels, smart daily pricing, and consistent on-the-ground delivery.
Our team handles all three. We run a professional management system that synchronises listings and calendars across the major booking platforms, optimises pricing daily, and gives you clear monthly reporting so you always know how your property is performing.
On the ground, we use trusted local cleaners and contractors, run routine property inspections, and respond to guests 24/7 — protecting your reviews, your asset, and your time.
Our values
What we stand for
Transparency
Open-book reporting. Every booking, every payout, every fee — itemised every month.
Local presence
Real teams on the ground in every market we serve. Decisions made by people who know your property.
Hands-on management
Owners deal with people, not ticketing queues. A direct line to someone who can actually fix things.
Owner alignment
We earn a percentage of revenue we generate, so we only do well when you do.
Why owners choose us
Local specialists, not a national call centre
National operators run on volume. We run on attention. For owners in North Wales and the North West, the difference shows up in faster decisions, tighter property oversight, and a real understanding of the regulations that affect your investment.
- Regional focus on North Wales and the North West — not a national queue.
- A direct line to a real person on the team running your property.
- Specialist knowledge of Welsh and North West regulations, including the Welsh visitor levy and the council tax premium on second homes in Wales.
- Faster decisions, tighter property oversight, fewer hand-offs.
- Local cleaners and contractors we have personally vetted.
Operating standards
How we run every property
The day-to-day standards that protect your reviews, your asset and your time.
Trusted local cleaners
Same teams, hotel-standard linen, photo-checked turnovers.
Vetted contractors
Qualified trades for plumbing, electrics and gas safety.
Routine inspections
Scheduled property checks beyond turnover cleans.
Transparent monthly reporting
Every booking, every payout, every fee — itemised.
24/7 guest support
Issues handled before they become reviews.
Real reviews
The standard we bring to every property
Genuine guest reviews from short stays we've managed across the region — the same care and standards now go into every NorthStone property.
“Communication from start to finish was outstanding. Check-in was seamless and the welcome touches made it feel like a five-star hotel.”
James
Llandudno · February 2026
Verified guest review
“One of the best short stays we've ever booked. Every detail had been thought of. Already planning to come back.”
Priya
Snowdonia · January 2026
Verified guest review
“Faultless. The team went above and beyond when we arrived late. Would 100% book again.”
Tom
Anglesey · December 2025
Verified guest review